CAM Expense Category

HVAC Maintenance in CAM Reconciliation

Maintenance, repair, and operation of heating, ventilation, and air conditioning systems serving the building's common areas and base building infrastructure. Includes preventive maintenance contracts, filter replacement, coil cleaning, controls calibration, and non-capital repairs.

Benchmarks per SF

$1.75Office
$0.90Retail
$0.40Industrial

Source: BOMA EER / IREM 2024

Typical GL Codes

6710 - HVAC Maintenance Contract6715 - HVAC Repairs6720 - HVAC Filters and Supplies6725 - Controls / BMS Maintenance

Recoverable Components

  • Preventive maintenance contracts
  • Filter replacement
  • Coil cleaning
  • Belt and motor replacement (non-capital)
  • Controls calibration and BMS maintenance
  • Refrigerant recharging

Non-Recoverable Components

  • HVAC system replacement (capital)
  • Chiller or boiler replacement (capital)
  • Rooftop unit replacement (capital)
  • Initial system commissioning

Allocation Method

Pro-rata by rentable square footage for base building HVAC maintenance. Subject to gross-up — HVAC maintenance costs increase with occupancy (more runtime hours, faster filter fouling, higher demand on chillers). After-hours HVAC is typically billed directly to requesting tenants, not through CAM.

Common Lease Language

Operating Expenses shall include all costs of maintaining, repairing, and operating the Building's heating, ventilation, and air conditioning systems, exclusive of capital replacements which shall be amortized over their useful life as permitted herein.

Common Billing Errors

  • Including HVAC replacement costs (capital) in operating expenses without proper amortization
  • Failing to gross up HVAC maintenance when occupancy is low
  • Charging after-hours HVAC through CAM instead of directly to the requesting tenant
  • Including tenant-specific supplemental HVAC maintenance in the common CAM pool

Year-over-Year Trends

HVAC maintenance costs have risen 5-8% annually due to technician labor shortages, refrigerant regulation (HFC phase-down), and aging building systems. The transition from R-22 to newer refrigerants has increased costs for older systems. Smart building and IoT monitoring are reducing emergency repair costs through predictive maintenance.

Additional Context

HVAC is the most technically complex CAM category and the most common source of capital-vs-operating disputes. Landlords must carefully distinguish between maintenance (operating) and replacement (capital). Many leases allow amortization of capital HVAC expenditures over useful life, effectively smoothing major replacements into annual operating expenses.

Audit Your HVAC Maintenance Charges

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