CapVeri + RealPage: Independent CAM Verification
Export your RealPage expense recovery data. Upload it to CapVeri. Get independent verification without API integrations or IT involvement.
RealPage serves a large segment of the commercial real estate market with its expense recovery and lease administration modules. For property managers handling CAM reconciliation through RealPage, the challenge is the same as with any ERP: the system calculates what you tell it to calculate, and configuration errors compound silently over time.
CapVeri acts as an independent auditor for your RealPage CAM output. Export your expense recovery reports to CSV, upload them to CapVeri, and get a line-by-line verification of every tenant's share calculation. CapVeri does not connect to RealPage -- it verifies the numbers independently using your lease terms as the source of truth.
How to Connect RealPage to CapVeri
Generate the Expense Recovery Report
In RealPage, navigate to the expense recovery or CAM reconciliation reporting area. Generate the reconciliation report for your target property and fiscal year, including all expense pools and tenant allocations.
Export to CSV
Export the report to CSV format. Ensure the export includes tenant identifiers, expense categories, allocated amounts, square footage data, and any cap or stop amounts applied during billing.
Upload to CapVeri
In CapVeri, select your property and upload the RealPage CSV. The parser identifies RealPage's export format and maps fields automatically. If column headers differ from the standard template, CapVeri prompts you to confirm the mapping.
Review the Verification Report
CapVeri presents a tenant-by-tenant comparison of RealPage's billed amounts versus CapVeri's independent calculations. Each discrepancy includes the variance amount, affected expense pool, and a plain-language explanation of the likely cause.
What CapVeri Finds in RealPage Exports
Square Footage Discrepancies
Pro-rata share calculations are only as accurate as the square footage inputs. CapVeri flags tenants where the share percentage in the RealPage export does not match the expected ratio based on the lease's stated rentable square footage and the building's total area.
Base Year Stop Miscalculations
Base year and expense stop provisions limit a tenant's CAM exposure to increases above a baseline. CapVeri verifies that RealPage correctly applied each tenant's base year or stop amount and identifies cases where the stop was misconfigured or not applied at all.
Insurance Recovery Errors
Insurance is frequently billed as a separate recovery pool with different allocation rules than CAM. CapVeri verifies that insurance allocations follow the lease-specified methodology and flags any blending of insurance with general CAM pools.
Reconciliation Timing Issues
Late reconciliations can trigger different tenant rights and landlord obligations depending on the lease and jurisdiction. CapVeri flags reconciliation periods that fall outside typical timelines and notes any tenants with audit rights that may be triggered by late delivery.
Time Savings
Frequently Asked Questions
Does CapVeri integrate directly with RealPage?
No. CapVeri uses a file-based approach -- you export CSV reports from RealPage and upload them to CapVeri. There is no API connection, no data sync, and no need for RealPage support involvement.
What RealPage reports should I export?
Export the expense recovery reconciliation report that shows tenant-level detail: allocated amounts by expense pool, pro-rata shares, cap/stop applications, and estimated vs. actual comparisons. The more detail in the export, the more comprehensive the verification.
Can I verify both CAM and tax recoveries?
Yes. CapVeri verifies any expense recovery pool -- CAM, property tax, insurance, and utilities. Upload the reconciliation data for each pool and CapVeri checks them independently.
How does CapVeri handle properties transitioning from RealPage to another system?
CapVeri is ERP-agnostic. If you are migrating from RealPage to another platform, you can verify both the final RealPage reconciliation and the first reconciliation in the new system to ensure continuity and catch migration-related errors.
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